CONTACT LOOP SUPPORT

Open or close a question

  • 1. In Home, click 'Live Questions' on the group you wish to open or close a question for
  • 2. To close a live or scheduled question, under the 'Questions' tab, find the question that you wish to close

    Then click the three dots on that question
  • 3. Click 'close' from the dropdown menu

    The question will be moved to your 'Closed' questions

    NB: A closed question will no longer be available to receive additional student responses, however all previous responses will be retained
  • 4. To open a closed question, scroll down below your 'Live' and 'Scheduled' questions to your 'Closed' questions

    Then click the three dots on the question you wish to open
  • 5. Click 'open' from the dropdown menu

    The question will be moved to your 'Live' questions
  • 6. Scroll up to locate the open question

    NB: When a question is reopened, all members of that group will have the opportunity to provide new responses
  • 1. In Home, tap 'Live Questions' on the group you wish to open or close a question for
  • 2. To close a live or scheduled question, under the 'Questions' tab, find the question that you wish to close

    Then tap the three dots on that question
  • 3. Tap 'close' from the  menu

    The question will be moved to your 'Closed' questions

    NB: A closed question will no longer be available to receive additional student responses, however all previous responses will be retained
  • 4. To open a closed question, scroll down below your 'Live' and 'Scheduled' questions to your 'Closed' questions

    Then tap the three dots on the question you wish to open
  • 5. Tap 'open' from the  menu

    The question will be moved to your 'Live' questions
  • 6. Scroll up to locate the open question

    NB: When a question is reopened, all members of that group will have the opportunity to provide new responses