CONTACT LOOP SUPPORT

Use a favourite question

  • 1. In Home, click 'Ask Question' on the group you wish to use a favourite question for
  • 2. Underneath the option to write your own question is a list of question categories

    Click 'Favourite Questions' to display all of the questions you have favourited

    NB: the 'Favourite Questions' category will only be visible if you have favourited at least one question
  • 3. Click on the favourite question you wish to use

    NB: the response type is preselected, identified by the icons next to the question
  • 4. You can still choose whether to allow anonymous responses by clicking the toggle

    Click 'Ask Now' or 'Schedule' to confirm and use the favourite question
  • 1. In Home, tap 'Ask Question' on the group you wish to use a favourite question for
  • 2. Underneath the option to write your own question is a list of question categories

    Tap 'Favourite Questions' to display all of the questions you have favourited

    NB: the 'Favourite Questions' category will only be visible if you have favourited at least one question
  • 3. Tap on the favourite question you wish to use

    NB: the response type is preselected, identified by the icons next to the question
  • 4. You can still choose whether to allow anonymous responses by tapping the toggle

    Tap 'Ask Now' or 'Schedule' to confirm and use the favourite question